The myth of the all-in-one hosting provider

The confusion is understandable. You're paying for a "premium" hosting service. Your hosting provider advertises security, backups, and 99.9% uptime. It seems logical that your site should be "managed.".

The reality is: the hosting provider manages the infrastructure. The server, the network, the disks, the server firewall, physical availability. They don't manage your WordPress application. That's your application—that's your responsibility.

Infomaniak backs up its disks. This does not mean that your WordPress data is backed up in a usable way in case of infection or database corruption.

What the hosting provider actually does

Let's be fair to the hosting providers. Here's what they actually guarantee:

  • Server availability — SLA 99.9% guarantee on the physical infrastructure
  • Network security — Network firewall, basic DDoS protection
  • Infrastructure backups — server snapshots, often with a retention period of 7 or 14 days, not always restoreable by the client
  • Operating system updates — PHP, Apache/Nginx, and MySQL are kept up to date by the hosting provider
  • Technical support for the infrastructure — if the server is down, they intervene

What the hosting provider doesn't do — and what you believe is included

Maintenance task Traditional hosting MogaCode Care
WordPress (core) updates No Yes — monthly
Plugin updates No Yes — with before/after test
Theme updates No Yes
Security/malware scan No Yes — Wordfence Weekly
Cleaning in case of infection No (additional charges apply) Included in the contract
Off-server backup tested Partial (untested) Yes — monthly verified restoration
Response time monitoring No Yes — alert if > 3s
Performance optimization No Yes — after every major update
Monthly report No Yes — via WhatsApp
Minor bug fixes No Yes — up to and including 1 hour per month

Is your site actually being maintained?

Check the date of the last updates to your plugins in your WordPress dashboard. If it's been more than 3 months, your site is vulnerable.

Activate MogaCode Care

The true cost of an unmaintained website

Owners of unmaintained websites make a simple calculation: 0 MAD in maintenance = 0 MAD in expenses. Here's the real calculation:

Cleanup after malware infection

Diagnosis, backdoor removal, access reset, core reinstallation, hardening. Emergency intervention.

Price upon request

Loss of income during downtime

An e-commerce site is offline for 48 hours during an active period. 48 hours x average revenue per hour.

Variable — often > 5,000 MAD

Google reindexing after blacklist

Google blacklists infected sites. Complete reindexing after cleanup takes 2 to 8 weeks. During this time, there is zero organic traffic.

Lasting loss of positioning

GDPR compliance after a data breach

If personal customer data has been exfiltrated, the mandatory notification to the CNIL/CNDP and the customers concerned generates legal and reputational costs.

Potentially unlimited

What MogaCode Care includes

✓
Complete monthly updates

WordPress core, all plugins, the theme. Each update is tested in a staging environment before being applied to production.

✓
Weekly Wordfence monitoring and scanning

Complete scan of code, files and database. Immediate alert if an anomaly is detected.

✓
Daily off-server backup

Files and databases are backed up nightly to storage separate from the production server. Restoration is tested monthly.

✓
Response time monitoring

Automatic alert if your site takes longer than 3 seconds to load or becomes inaccessible. Intervention within 4 business hours.

✓
WhatsApp Monthly Report

Summary of actions taken, security status, performance, recommendations. Directly on your WhatsApp — no PDF report that no one reads.

✓
1 hour of corrections included

Minor visual adjustments, bug fixes resulting from updates, text modifications. No additional charges.

Customer testimonial

""I thought my hosting provider took care of everything. When my site was hacked, they just told me it was my responsibility to maintain WordPress. I contacted MogaCode, the site was cleaned up in less than 24 hours, and since then I've slept soundly — every month I receive a message telling me that everything is fine.""

— MogaCode Care client, e-commerce sector, Casablanca

P

Patrick Rary

Founder MogaCode — After cleaning more than 80 infected sites, Patrick structured MogaCode Care so that his clients would never have to manage a security crisis.